Service Desk

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To make sure every store and location is maintained to our facility maintenance standards we have implemented the online Rite Aid Facility Service Desk.

It is the mission of the Facility Services to provide prompt, courteous services for all of your facility-related Issues. We manage your work requests 24/7/365, both through our state-of the-art call center and this online portal. You can check the status of any request you placed at any time, day or night, from anywhere you have access to a web browser.


Emergencies must be called in to service solutions at 1-866-532-9927.

Web site and service desk portal system for use only by Rite Aid staff and approved vendors. ©Copyright and licensing agreement on file.